Our Story
About Big Bird Travel
Founded in Dubai in 2017, we have been turning travel dreams into lifelong memories — one journey at a time.
Who We Are
UAE's trusted travel partner.
Big Bird Travel and Tourism LLC was founded in Mussafah 13, Abu Dhabi, by a group of travel enthusiasts who believed that booking a holiday should be as exciting as the holiday itself. What started as a boutique agency has grown into one of Dubai's most trusted IATA-accredited travel companies.
We serve thousands of travellers every year — from families looking for the perfect beach getaway to corporate clients managing complex multi-city business itineraries. Our services span airline ticketing, visa documentation, hotel reservations, holiday packages, Umrah, and UAE tours.
Our philosophy is simple: understand what every traveller truly wants, then go above and beyond to deliver it with transparency, care, and expertise.
IATA accredited agency — direct airline ticketing
Licensed by UAE Tourism Authority since 2019
10,000+ travellers served with a 4.9★ rating
Office in Mussafah 13, Abu Dhabi — walk-ins welcome
What Drives Us
Our core values.
Excellence
We never settle for ordinary. Every itinerary is crafted to exceed expectations.
Client-First
Your comfort, safety, and satisfaction are the benchmark for every decision we make.
Integrity
Transparent pricing, honest advice, and zero hidden charges — always.
Community
We believe travel builds bridges. We support local guides, fair-trade suppliers, and sustainable tourism.
Our Journey
Key milestones.
2017
Founded in Dubai
Big Bird Travel and Tourism LLC was established in Mussafah 13, Abu Dhabi, by a team of passionate travel veterans.
2018
IATA Accreditation
Received full IATA accreditation, unlocking direct airline ticketing and global GDS connectivity.
2019
UAE Tourism License
Registered with the UAE Department of Tourism and Commerce Marketing as a licensed tour operator.
2021
5,000 Happy Clients
Surpassed 5,000 successfully served travellers despite the industry challenges of the pandemic era.
2023
Corporate Division Launch
Launched a dedicated Corporate & MICE division serving SMEs and large enterprises across the GCC.
2025
10,000+ Journeys
Celebrated a landmark of 10,000+ trips planned — and counting — with a 4.9★ average client rating.
The People Behind Your Journey
Meet our team.
Ahmed Al Mansoori
CEO & Founder
15 years in UAE tourism. Former IATA regional advisor with deep airline and hospitality industry relationships.
Sarah Johnson
Head of Operations
Oversees all day-to-day travel operations, ensuring every booking from ticketing to hotel is delivered flawlessly.
Mohammed Khan
Senior Travel Consultant
Specialist in luxury and honeymoon packages across Europe, Asia, and the Maldives. 12 years in travel.
Priya Sharma
Visa & Documentation Lead
Expert in UAE, Schengen, UK, and USA visa documentation with a 98% first-submission approval track record.
David Chen
Corporate & MICE Manager
Manages corporate accounts and large-scale event travel logistics for clients across the GCC region.
Fatima Al Rashid
Customer Relations Manager
Ensures every client receives white-glove service from first enquiry to safe return home.
10,000+
Happy Travellers
180+
Destinations
98%
Visa Success Rate
4.9★
Average Rating
Ready to travel with us?
Contact our team today for a free, no-obligation travel consultation.